Xpeartz
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Xpeartz Legal & Compliance Policies

Last Updated: 27 June, 2026

PART 1: TERMS AND CONDITIONS

Welcome to Xpeartz. These Terms and Conditions govern your use of xpeartz.com and the digital growth services provided by our agency. By accessing our website or engaging our services, you agree to be bound by these terms.

1. Scope of Services

Xpeartz is a premium digital growth agency providing custom web development, ecommerce solutions, SEO, branding, and business automation. The specific scope, deliverables, timeline, and pricing for your project will be outlined in a separate, customized Proposal & Strategy Agreement.

2. Payment Terms

  • All projects require an upfront deposit (typically 50%) before any strategy, design, or development work begins.
  • The remaining balance is due upon project completion, prior to the final launch and migration of the digital ecosystem to the client's servers or domain.
  • Retainer services (SEO, Automation, Maintenance) are billed on a monthly recurring basis and are strictly non-refundable for the active billing cycle.

3. Revisions and Timelines

We follow a strict, milestone-based development process. During the High-Fidelity UI phase, clients are entitled to a maximum of two (2) major revision cycles. Additional revisions or out-of-scope feature requests post-approval will be billed at our standard hourly rate. Project timelines depend on client responsiveness; delays in providing feedback or assets may push back the launch date.

4. Intellectual Property Rights

Xpeartz retains all intellectual property rights to the design, codebase, and strategic materials until the project is paid in full. Upon final payment, the client is granted full ownership of the final visual design and front-end deliverables. However, Xpeartz retains ownership of underlying proprietary libraries, reusable code components (Next.js/React standard modules), and internal agency frameworks (XOS).

PART 2: PRIVACY POLICY

1. Information We Collect

When you use our website or book a Strategy Call, we may collect:

  • Personal Information: Name, email address, phone number, and company details provided via our contact forms.
  • Usage Data: Analytical data regarding how you interact with our website, including IP address, browser type, and engagement metrics via Google Analytics.

2. How We Use Your Data

Your data is used strictly to:

  • Provide, operate, and maintain our digital services.
  • Communicate with you, including sending proposals, project updates, and educational marketing sequences (which you can opt out of at any time).
  • Improve our website's performance and conversion metrics.

We never sell, trade, or rent your personal identification information to others.

3. Data Security

We adopt robust data collection, storage, and processing practices. Your information is securely stored within enterprise-grade databases (Google Firebase/Firestore) with strict security rules to protect against unauthorized access, alteration, or destruction of your personal information.

PART 3: REFUND & CANCELLATION POLICY

1. Service Cancellations

Because Xpeartz allocates dedicated time, strategy, and resources immediately upon project commencement, upfront deposits are strictly non-refundable. If a client chooses to terminate a project after the design or development phase has begun, they will be billed for the proportionate amount of work completed up to the date of cancellation.

2. Subscriptions & Retainers

For ongoing services like SEO, hosting, or automation maintenance, clients may cancel their subscription with a 30-day written notice. No prorated refunds are provided for partial months of service.

Contact Us

If you have any questions about these policies, please contact us at: